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Sea Jockeys Cancelllation Policy

1. Introduction

At Sea Jockeys, we understand that plans can change. Our cancellation policy is designed to be as fair as possible to our customers while ensuring that we can continue to offer high-quality services. Please read this policy carefully before booking.

2. Cancellation by the Customer

2.1 Cancellation Requests: To cancel a booking, please contact us via email at booking@seajockeys.com or call us at +30 698 095 1523.

2.2 Cancellation Fees:

  • More than 7 days before the booking date: Full refund
  • Less than 7 days before the booking date: No refund

3. Changes to Booking

3.1 Rescheduling: If you wish to reschedule your booking, please contact us at least 7 days before the original booking date. Rescheduling is subject to availability and may incur additional charges.

3.2 Adjustments: Any adjustments to the booking, such as changes in the number of participants or selected services, should be communicated at least 7 days before departure. Additional charges may apply depending on the changes.

4. Cancellation by Sea Jockeys

4.1 Adverse Weather Conditions: For the safety of our customers, we may cancel cruises due to adverse weather conditions. In such cases, you will have the option to reschedule or receive a full refund.

 4.2 Technical Issues: If technical issues with our vessels prevent us from delivering the service, you will be offered the choice of rescheduling or receiving a full refund.

5. Refund Process

5.1 Refund Method: Refunds will be processed using the same method of payment used for the booking.

5.2 Refund Timeframe: Refunds will be processed within 14 days of the cancellation confirmation.

6. Contact Information

If you have any questions or need assistance with cancellations or rescheduling, please contact us at:

By booking with Sea Jockeys, you agree to this cancellation policy. We appreciate your understanding and cooperation.
For more details about our services and offerings, please visit Sea Jockeys. www.seajockeys.com

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